Customer Reviews of Villa del Palmar PV
January 27, 2014
Villa del Palmar Puerto Vallarta Customer Reviews
There are a number of sites on line where you can find customer reviews for Villa del Palmar Puerto Vallarta, including Oyster.com and tripadvisor. Both review websites are independent: Oyster.com’s reviews are based on the experienced opinions of unbiased reporters who visit all of the resorts they mention and review, and they include no frills photographs so that potential clients can see what the resorts are really like. Tripadvisor allows individuals to upload their personal reviews which can give you a wide range of opinions about the resorts, although not from a professional reviewer.
Villa del Palmar Puerto Vallarta also encourages guests and timeshare owners to leave customer reviews to evaluate the level satisfaction visitors feel at the resorts, which is another source of valuable information to help Villa del Palmar Puerto Vallarta ascertain what it is doing right for its guests and where it can keep improving.
The Villa del Palmar Puerto Vallarta’s spa also has its own review system where you are asked to evaluate the treatments and massages. The spa at Villa del Palmar Puerto Vallarta is indeed one of the highlights for both guests and timeshare residents as is the extensive gym facilities and sports courts.
If you are currently a guest at Villa del Palmar Puerto Vallarta and wish to leave any suggestions or compliments, take your review to reception where staff will be happy to receive your comments.
TIME SHARE REVIEWS
Solving Complaints about The Villagroup
January 8, 2014
It can be a real headache when we feel the need to complain, not only because of the disappointment that we feel about what has caused the problem but the very act of complaining can be as unpleasant as the cause. The Villagroup Timeshare try to make their complaints procedure as simple as possible, aiming to deal with your issues while you are still in the resort, before you leave.
The Villagroup Timeshare have an enviable reputation to protect, which is surely why they spend a lot of time and money ensuring that problems are resolved as quickly and as efficiently as possible. With nearly three decades selling and operating timeshare properties and designing new resorts in the top Mexican beach destinations, The Villagroup Timeshare does not want unhappy customers. In terms of timeshare selling, you can be sure that this is no scam and any staff members discovered lying are taken very seriously.
Therefore, if you have a problem with any aspect of your dealings with The Villagroup Timeshare, you should make your concern known, not just for the sake of complaining but as a means of helping this reputable company maintain their high standards. Always tell a member of staff if you are not satisfied with some aspect of your experience. If the problem is not resolved within reasonable time, then look to speak to a more senior staff member.
Some problems may not be fully resolved during your stay in Mexico, therefore you may need to continue the complaints procedure from home. In this case, make sure you have all the details you need before leaving the resort, like contact telephone numbers and email addresses. You will not be able to make contact with the resort through complaints forums as the company cannot guarantee they will see the complaint, so it is always best to deal directly with The Villagroup Timeshare.